The Chick-fil-A Livonia restaurant brings roughly 130 full- and part-time jobs to the group and honors 100 Native Heroes with free Chick-fil-A meals for a 12 months.
When native businesswoman Vikki Hardy Brown started her newest enterprise in opening up a Chick-fil-A location in Livonia, she did it to not solely make a monetary win professionally however to additionally convey an extra ingredient to the fast-food chain that clients will bear in mind lengthy after they’re carried out consuming.
“It’s my imaginative and prescient for our restaurant to infuse pleasure throughout the Livonia group by means of our passionate group members, great-tasting meals, and signature hospitality,” Hardy Brown advised the Michigan Chronicle lately.
Opened in early January, the restaurant didn’t waste time serving the Livonia group after Chick-fil-A, Inc. tapped Hardy Brown because the unbiased franchised proprietor/operator of Chick-fil-A Livonia.
Hardy Brown advised the Michigan Chronicle that whereas on household holidays, the household of 4 (together with her husband and two daughters) made it a precedence to cease at Chick-fil-A eating places within the southeast the place they’d “nice meals and memorable service.”
“I had all the time hoped the model would increase into my dwelling state of Michigan, and in 2016, I obtained an e-mail for an informational session for folks eager about changing into a Chick-fil-A franchise operator,” she advised the Michigan Chronicle of her option to run this explicit restaurant. “I additionally actually resonated with a quote from Truett Cathy, the founding father of Chick-fil-A, ‘We’re not simply within the rooster enterprise, we’re within the folks enterprise.’”
Hardy Brown added that throughout the intentional software and interview course of, she additionally reached out to operators within the state, who couldn’t have been extra “gracious” with their time to share extra about their experiences as native operators.
As full-time, hands-on leaders of their eating places and communities, Chick-fil-A proprietor/operators proudly reside within the areas wherein they serve.
“Now, I’m so grateful to serve alongside these operators as we develop Chick-fil-A’s presence in Michigan and as I serve the Livonia group which means a lot to me and my household,” she mentioned.
Positioned at 11700 Middlebelt Street, Chick-fil-A Livonia will likely be open for dine-in, drive-thru, and carry-out from 6:30 a.m. to 9:00 p.m., Monday by means of Saturday. Friends of Chick-fil-A Livonia may also quickly have the ability to place an order for pickup, dine-in, or supply on the Chick-fil-A App or on-line.
The Livonia restaurant joins 12 different Chick-fil-A eating places serving the broader Detroit market.
In Livonia, Brown is answerable for all day-to-day actions of the enterprise, together with using roughly 130 full- and part-time group members, serving visitors, and rising relationships with native organizations and companies.
“I’m so grateful for the invaluable expertise gained, starting from the auto business to the meals business, the place I’ve been afforded the chance to domesticate relationships with different group leaders, companies, and organizations,” she mentioned.
A proud Michigander, Brown was raised in Detroit, attended Cass Technical Excessive College, and graduated from the College of Michigan with a B.A. in Communications and a B.A. in African American and African Research.
“At our restaurant, we’re dedicated to infusing pleasure throughout the Livonia group by means of our passionate Group Members, great-tasting meals, and signature hospitality,” mentioned Brown. “We’ve got so many alternatives to indicate care, and I look ahead to Chick-fil-A Livonia serving as a spot the place our visitors can create memorable moments with their family and friends.”
Earlier than working Chick-fil-A, Hardy Brown’s profession over the previous three many years spanned enterprise operations, advertising, and consulting.
“Now, because the native Proprietor/Operator of Chick-fil-A Livonia, I look ahead to persevering with to develop these relationships in our group,” she added.
Hardy Brown mentioned that the first keys to success as a pacesetter begins with strolling in a single’s goal.
“Once you’re strolling in your goal, folks present up and wish to collaborate and make an impression collectively. I additionally consider that for any enterprise to thrive, care must be on the core – caring for one another, our visitors, and the group,” she mentioned.
The restaurant has large plans for the group, which is already evident by the work it’s doing.
In honor of the opening, Chick-fil-A, Inc. will donate $25,000 to Feeding America on behalf of the brand new restaurant. These funds will likely be distributed to companions within the larger Detroit space to help within the battle in opposition to starvation, in accordance with a press launch.
Chick-fil-A Livonia can also be recognizing 100 native heroes making an impression in the neighborhood by offering them with free Chick-fil-A meals for a 12 months.
Brown’s restaurant may also plan to take part in Chick-fil-A Shared Desk, an initiative that redirects surplus meals from the restaurant to native soup kitchens, shelters, meals banks, and nonprofits in want. Thus far, greater than 15 million meals have been served nationwide from Chick-fil-A Shared Desk donations, the discharge added.
Hardy Brown may also sponsor the Detroit Chapter of Jack & Jill of America, Inc. to take part within the Chick-fil-A Chief Academy, a nationwide highschool management program sponsored by Chick-fil-A Operators, centered on making an impression by means of motion.
“I’m a proud Michigander and the larger Detroit group means a lot to me and my household – that is dwelling for us,” she mentioned. “As an area operator, I’m impressed to not solely serve great-tasting meals to our visitors however to proceed to present again to the group as finest I can. As a Black feminine chief, spouse, and mom of two, I’m captivated with utilizing this platform to develop the following era of leaders.”
She added that amid difficult seasons all through her profession, she is glad that she didn’t take “no” for a solution and continued to observe the grain of the wooden to beat the obstacles.
“I hope to function a useful resource, advocate and mentor for my restaurant’s Group Members, and for anybody else that I may help take care of and encourage, personally and professionally,” she mentioned.
The restaurant chain Chick-fil-A, Inc., with headquarters in Atlanta, is well-known for its hallmark hospitality and the Authentic Chick-fil-A Rooster Sandwich. Greater than 2,800 Chick-fil-A eating places are situated in the USA, Puerto Rico, and Canada.
Go to chick-fil-a.com/supply to view supply choices in your space.
Extra data on Chick-fil-A is on the market at chick-fil-a.com and @ChickfilANews.