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Malaysian entrepreneur with autism selling muffins online


Individuals with disabilities (PwDs) have lengthy had their wants unmet or shafted in Malaysia. The Individuals with Disabilities Act 2008 exists, however many PwDs have known as for a evaluation and replace of the act to higher cater to them.

However regardless of the insurance policies for truthful therapy, the implementation and enforcement of them are missing. Thus, social enterprises have taken issues into their very own palms by hiring teams of PwDs to coach and upskill them, permitting them to earn some earnings independently too.

Some examples of such organisations could be Stand Pie Me and Autism Cafe Mission which work with autistic younger adults, and Silent Teddies, which focuses on empowering the deaf and hard-of-hearing communities. 

These apart, there are additionally PwDs who go on to be entrepreneurs with the assistance of family members. One such entrepreneur I not too long ago learnt of was Ahmad Musim Muzaffar, who runs Muzaffar Mart with the assistance of his father, Ahmad Fairuz, or Coach Fairuz.

A step forward

Muzaffar, at present 22 years previous, had already been promoting muffins underneath the model Muffins by Muzaffar on the Autism Cafe Mission manner again in 2019.

Although he loved what he did, beginning the mart wasn’t one thing on his prior agenda. As an alternative, Muzaffar was in a neighborhood programme that educated autistic youth in IT or culinary arts. He’d spent 6 months there coaching to have primary IT expertise, probably impressed by Fairuz, who had virtually 30 years of expertise within the software program business.

Nevertheless, issues later took a flip with the programme, and Muzaffar wasn’t supplied the employment he was promised upon completion of the coaching. 

Though each father and son had had excessive hopes for this job and the potential safety it might’ve supplied Muzaffar, Fairuz already had one other plan in thoughts if issues didn’t work out—entrepreneurship. 

“As a father or mother of a kid with autism, our predominant concern is all the time what occurs to them once we’re not round. And with this mart round, it helps put us extra comfy realizing that he can proceed operating this sooner or later with somebody we belief,” Fairuz shared with Vulcan Submit. 

He additionally shared that he initially discovered it difficult to return to phrases with Muzaffar’s prognosis, however quite than dwell on it, Fairuz and his household learnt to assume constructive, plan for Muzaffar’s future, and transfer ahead.

Fairuz himself later grew to become an autism train specialist, and immediately coaches high-functioning autistic college students in tennis.

Classes learnt as a budding entrepreneur

Muzaffar’s journey started with muffins, however when Fairuz’s buddy within the fragrance enterprise learnt of their plans to start out the mart, he supplied to create a fragrance model for Muzaffar.

It was a heartwarming gesture for Fairuz, who beamed as he recalled, “We’re very proud that Muzaffar, an individual with autism and who’s not even a star can have his personal fragrance line.”

Muzaffar along with his muffins and perfumes / Picture Credit score: Muzaffar Mart

From 2019 till immediately, Muzaffar has offered about 5,000 muffins and some hundred bottles of perfumes, which Fairuz considers a milestone for his son’s journey in entrepreneurship to this point. Lately, he’s additionally began promoting recent Sabahan seafood.

In addition to doing e-commerce, Muzaffar has additionally offered out his merchandise in bodily bazaars earlier than, most notably on the Autsome Bazaar organised by Sunway Putra Mall.

However like each different entrepreneurship journey, there are all the time classes to be learnt. For Muzaffar, one of many largest classes was studying to face rejection when promoting his merchandise. 

“Throughout the bazaar, we tried to not convey too many muffins as a result of we had been fearful they may not be offered out. Muzaffar will get unhappy once they don’t,” Fairuz defined, including that his son used to additionally get upset when folks handed by with out making a purchase order.

“To him, when somebody inquires about his product, they need to purchase them after. He took some time to know that.”

Admittedly, Muzaffar’s frustration was comprehensible since he manned his bazaar stall from morning to night, which might be tiring for anybody. So as to add, autism may be accompanied by sensory points too, whereby frequent on a regular basis noises to us could really feel overwhelming for these with the situation. Fortunately although, this was the place the Sunway mall’s calm room for autistic folks got here in helpful for Muzaffar to recuperate.

Fairuz additionally recalled, “When Muzaffar first began baking, he requested me for cash as soon as he was completed with the baked items!” To beat this misunderstanding, he defined the method of gross sales to Muzaffar and what he might do to maximise his muffin gross sales.

Muzaffar’s chocolate chip and blueberry muffins / Picture Credit score: Muzaffar Mart

“Generally, prospects pay late as properly, so I needed to educate him how he can solely receives a commission as soon as they’ve paid, not proper after he completed baking. Individuals with autism generally have this rigidity in understanding processes, so it was one thing we needed to get familiarised with,” he shared.

Due to Fairuz’s heat steering, Muzaffar has come a good distance from his early entrepreneurship days.

Teamwork makes the dream work

Muzaffar is in control of baking and stock administration, so he would inform Fairuz anytime they’re operating low on baking provides like eggs, blueberries, chocolate chips, and so forth. Along with his full-time job and position as Muzaffar’s assistant, the daddy finds himself normally working 7 days per week.

It’s tiring, however Fairuz finds it extra affordable to assist Muzaffar at residence as an alternative of sending him to work at social enterprises with teams of different youth. As a result of each he and his spouse are full-time employees, transporting Muzaffar backwards and forwards to his office could be troublesome.

Moreover, Fairuz has bigger plans for Muzaffar Mart. “My plan for this mart is to provide job alternatives for individuals who are in Muzaffar’s footwear as properly, folks with disabilities who want employment as we develop,” he shared with Vulcan Submit. 

He’s hoping that they will go bodily someday, as it might be a dream come true for him and Muzaffar, on high of being within the place to afford giving extra PwDs employment alternatives. Fairuz additionally plans to supply his tennis teaching as a service by means of the mart.

Nevertheless, he acknowledged, “With the present pandemic and uncertainties, we assume it’s not the perfect time but to open a bodily mart.”

Taking the initiative as an alternative of ready

We’ve seen the various ways in which companies have diversified particularly throughout the pandemic, when entrepreneurs must be extra resilient in weathering the storm.

For entrepreneurs with disabilities like Muzaffar, this follow of diversifying of their careers to arrange for the long run is one thing they’ve turn into accustomed to because the starting.

The federal government nonetheless has a protracted method to go along with correctly implementing the 1% affirmative motion for hiring PwDs. Within the meantime, social enterprises and supportive mother and father like Fairuz are those who must create alternatives for PwDs.

If Fairuz and Muzaffar can proceed operating Muzaffar Mart in a sustainable method and reinvest earnings to develop the enterprise, there’s little doubt that they’ll discover a goal market that aligns with their mission.

  • You possibly can learn extra about Muzaffar Mart right here
  • You possibly can learn extra about different Malaysian startups we’ve lined right here.

Featured Picture Credit score: Muzaffar and Fairuz, founders of Muzaffar Mart





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